PIPEDA-Compliant Privacy Policy

Charted Roots Education – Privacy Policy Last Updated: February 2026

1. Accountability We are responsible for the personal information under our control. Our Privacy Officer can be reached at jngill@chartedrootseducation.ca.

2. Information We Collect

• Consultation Data: During appointments, we may collect information regarding your child’s age, grade, and educational history to provide tailored guidance.

• Payment Info: Collected securely via third-party processors (e.g., Stripe). We do not store your full financial data.

• Cookies: We use cookies to analyze website traffic and improve your browsing experience.

3. Use and Disclosure We use your info strictly to deliver services and communicate updates. We never sell your data to third parties. For consultation services, your data is kept strictly confidential unless disclosure is required by law (e.g., safety concerns).

4. Safeguards & Access We protect your data using secure, encrypted platforms. Under PIPEDA, you have the right to request a copy of the personal information we hold about you or request its deletion at any time.